Managing Product Quality Assurance in Public Sector Procurement and Supply Chains

This course is for health professionals in public health programs (development partners, government, NGOs, civil society, academia) and people interested to know how to successfully implement quality assurance in the entire PSM cycle.

  • Introduction to product QA, defining product QA and product standards
  • Product standards and specifications
  • TQM and practical approaches to product quality assurance
  • WHO three tier analytical system
  • Verifying product quality, maintaining product quality
  • Managing product recalls and pharmacovigilance
  • New technologies for undertaking product QA
  • Course fees: USD 400 (exclusive of taxes and bank charges)
  • Special price for group enrollments
For Desktop or Laptop:
  • Minimum bandwidth of 1mbps (4mbps recommended)
  • Processor: i3 or higher recommended
  • RAM: 2GB (min), 4GB or more is recommended
  • Supported browsers: Microsoft Edge, Mozilla Firefox 4.x and higher, Google Chrome 100.0.4
  • Supported Operating Systems: Windows 7 and higher, Mac OS 8, Linux, Solaris
  • Headset/earphones
For Mobile:
  • Android 4.4 or higher recommended
  • iOS 12 or higher

Health Commodity Quality Assurance is a complex subject which requires a complete system. Quality Assurance is an approach and an essential part of the management of the PSM process. The course introduces the concept of management and budgeting of the QA process and connects it with the necessary resource requirements: human, financial and capital (equipment). It follows WHO guidelines for commodity QA activities and references all the prime WHO documents. These guidelines can be applied for QA policies of the Global Fund, World Bank, UN agencies, USAID, and other donors